Check whether the vehicle is eligible.
The safety campaign is being coordinated with the Government Road Transport Agency and their foreign colleagues, such as the German Motor vehicle Association (Kraftfahrt-Bundesamt, KBA), on the basis of which it can be concluded that this campaign is justified because window parts generally come loose only after a period of time.
Additional information for dealers
When you are visited by customers with vehicles (campers and caravans) that were built between March 2004 – December 2005 and they are unaware of the safety campaign or if the vehicle is brought to your attention for another reason, then we kindly request that you inspect the vehicle thoroughly and notify the customer about the safety campaign.
We have prepared additional information for you about repairing and replacing windows as well as general information about the safety campaign. A list of the pages is provided below: